Purchased items are free shipped within 1-3 business day after receiving the payment. We ship to all countries. The shipping time:
• Poland: between 1-3 working days
• European Union: between 3 -7 working days
• Intercontinental shipments can take between 14 -21 working days
Return/Refund and Cancellation Policy
CS ART GALLERY is committed to ensuring the 100% satisfaction of our art collectors.
Once you’ve received an original artwork, you have seven (7) days to decide whether or not you’d like to keep that artwork or return it for a refund. You may return any eligible artwork, provided that it is returned to the gallery in its original condition and packaging.
If your artwork arrives to you damaged please email us (firstname.lastname@example.org) within 24 hours of receipt quoting your order number, your telephone number and the nature of the damage. You will be given email on how to return your artwork.
All returns must be shipped via registered mail (with tracking number), and properly packaged for protection; you’ll receive the refund within 14 days of the goods being returned. The returned item must be unused, otherwise an amount reflecting the diminished value of the item will be deducted from the refund.
Please note: return shipping costs are non-refundable.
If the item is returned as “unclaimed”, the sale will be canceled, and the money will be returned (less the shipping cost, PayPal fee and any other fees relating to the sale).